Pursuant to the Consumer Rights Act of 30 May, 2014 (Journal of Laws of 2914, item 827), the Consumer may withdraw from the agreement without naming any reason within 14 days from the date of receiving the package. The period for withdrawal shall be deemed to have been observed if the declaration has been sent before its expiry (e.g. the letter has been sent by post or e-mail). The form of agreement withdrawal declaration. A Buyer who is not a Consumer can return purchased foods within a non-negotiable deadline of 14 days from the delivery date, but the decision on accepting such a return shall be made exclusively by IPS.

Return of goods as a part of withdrawal from the agreement is possible if:
- Returned goods are complete;
- Goods are returned unaltered, save when the modification was necessary in the ordinary course of business, i.e. the Consumer should handle the goods, taking into account the possible necessity of their later return;
- Returned goods were not ordered at Client’s express individual request;

In case of purchase cancellation, returned goods together with an agreement withdrawal declaration shall be send back to the following address:

IPS-Electronics
Ceresweg 20-b
8938BG Leeuwarden
The Netherlands

with the following note: "Return" on the package.

IMPORTANT:
- The cost of sending the goods back shall not be reimbursed. IPS does not accept any COD packages sent to it;
- The equivalent of goods value resulting from purchase cancellation shall be returned to the Consumer immediately after the receipt of the package, no later than within 7 days. The return of payment shall be made pursuant to § 9 of the Terms and Conditions (Return of financial resources);
- The acceptance of return is only guaranteed when the package is property secured and protected;

When the decision is made to accept the return of goods from a Client who is not a Consumer (hereinafter referred to as the Buyer), IPS shall reimburse the Buyer with an amount equal to the price paid by the Buyer for the goods, reduced by 30% (thirty percent) of this price charged on account of costs incurred in relation to the returned products verification. Above indicated value that arises from purchase cancellation shall be returned to the Client immediately after the receipt of the package, no later than within 14 days. The return of payment shall be made after IPS fully checked the returned products.